FAQs
What is your Return, Exchange and Refund Policy?
Due to the nature of our products and hygiene standards, all sales are final. We do not offer returns, exchanges, or cancellations after an order is placed. Refunds are only available for damaged or defective products reported within 24 hours of delivery with supporting images, videos, and proof of purchase. Approved refunds are processed to the original payment method within 7 days.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact our customer support team within 24 hours of receiving the order. Share clear images, videos, and your order receipt so we can review the issue and provide an appropriate resolution.
How long does shipping and delivery take?
Orders are generally dispatched within 24-48 hours after confirmation. Pre-order items may require 7-10 working days before dispatch. Delivery timelines may vary depending on your location and courier service availability.



