Refund Policy
Thank you for shopping at ANAH ENTERPRISES! 

Returns
Due to the nature of our products and to maintain the hygiene and modesty standards of our clothing, we do not offer any refunds or exchanges on orders. All sales are final.

Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact our customer service team at email is on - anahcoweb@gmail.com within 24 hours of receiving your order. We will work with you to resolve the issue promptly.

Cancellations
Once an order is placed, it cannot be canceled or modified. Please review your order carefully before confirming your purchase.

Refunds (if applicable)
We only offer refunds for damaged or defective items. If you are eligible for a refund, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Late or Missing Refunds (if applicable)
If you haven't received a refund yet, please check your bank account again. If you still have not received your refund, please contact us at anahcoweb@gmail.com.

Contact Us
If you have any questions about our refund policy, please contact us at anahcoweb@gmail.com or Call : +911-8424853573.

Privacy policy

We respect Your concerns about privacy. We therefore encourage You to refer to the Privacy Policy of the Website on an ongoing basis to stay abreast of our most current Privacy Policy practices.

Modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to You and confirm that We shall not be liable to You or any third party for any modification to or withdrawal of the Website; and/or
Change the Conditions from time to time, and Your continued use of the Website (or any part thereof) following such change shall be deemed to be Your acceptance of such change. It is Your responsibility to check regularly to determine whether the Conditions have been changed. If You do not agree to any change to the Conditions then You must immediately stop using the Website.

Shipping policy

We offer our customers reasonable shipping charges. Depending on the region to which your order is being shipped to.

We use Delhivery for shipping and based on availability and delivery time.
Orders are typically dispatched within 24-48 hours. Pre-ordered products may take 7-10 working days to get dispatched.Note that our couriers do not operate on weekends and bank holidays.

Once your order is packed and delivered for pick up, you will receive an e-mail from us with your tracking number. To see the status of your order click on the tracking number.If you didn’t receive a tracking number, kindly contact our customer service team.

Terms of service

ANAH ENTERPRISES (“anahco.com” “we” “us”) website(s) (our “Site” or “Sites”) and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the “TOS”). Please read the TOS carefully before placing any orders on www.anahco.com. We recommend you should keep a copy of the TOS for future reference.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy.

If you are under 18 you must let your parent or guardian know about MUFTI Privacy Policy before you register to use this Site or any of this Site services. We reserve the right to only accept orders from those over 18 however.

We may modify the TOS from time to time. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

I. INTRODUCTION

www.anahco.com is owned and operated by ANAH ENTERPRISES. All business-to-consumer and e-commerce activities of ANAH ENTERPRISES and its subsidiaries are conducted by ANAH ENTERPRISES Any contract you enter into through the Website will be with ANAH ENTERPRISES. Responsibility for liability,
however arising, in relation to this Website rests solely and exclusively with ANAH ENTERPRISES. Access is provided to this Website in accordance with the Conditions set out here below. Any use of this Website including orders placed by You will be subject to these Conditions.

II. DEFINITION

“Conditions” means these terms and conditions of use herein described;

“Content” means all content available on the Website, including, but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof.

“Dispatch Note” means the document enclosed with Your order that lists all of the goods that We have sent to You;

“Force Majeure” shall mean any Act of God, war, riot, civil disturbance, labor disturbance, terrorism, fire, storm or flood; Act, restriction, regulation, bye-law, prohibition or measure of any kind on the part of any governmental, parliamentary or local authority; Import or export regulation or embargo; Strike, industrial dispute, or lockout; Explosion, power outage, breakdown, or unavailability of plant, property, and/or machinery; or; any other cause beyond Our reasonable control;

“MUFTI”/We/Us/Our/Ourselves” means ANAH ENTERPRISES.;

“Order Acceptance Policy” means the terms governing the acknowledgement and acceptance of Your order;

“Return Acceptance Policy” means the terms governing the acknowledgement and acceptance of Your return
request “Personal Information” means the details provided by You;

“Purchaser” means an individual who enters into a contract to purchase goods or services from Us;

“Product” means a product displayed for sale on the Website;

“Product Description” means that part of the Website where certain Qualitative & Quantitative
information in respect of the individual Product are provided;

“Recipient(s)” means the person or persons to whom the Purchaser stipulates the goods should be
shipped;


“Trade Marks” means the trade marks, logos, and service marks displayed on the Website;

“Website” means www.anahco.com

“You/Your/Yours/Yourself” means You, a user of the Website.


III. USE OF WEBSITE

3.1 ACCESS

You are provided with access to the Website in accordance with these Conditions and any orders placed
by You are placed strictly in accordance with these Conditions.

3.2 REGISTRATION

You warrant that the Personal Information which You provide when You register as a customer is true,
accurate, current and complete in all respects and in particular You agree not to impersonate any
other person or entity or to use a false name or a name that You are not authorized to use.
You agree to notify us immediately of any changes to Your Personal Information by contacting Our web
customer services team by e-mail at anahcoweb@gmail.com.

3.3 INDEMNITY

You agree to fully indemnify, defend and hold Us, and Our officers, directors, employees, agents and
suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses,
costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by
You or any other liabilities arising out of Your use of this Website, or the use by any other person
accessing the Website using Your shopping account and/or Your Personal Information.

3.4 OUR RIGHTS

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without
notice to You and confirm that We shall not be liable to You or any third party for any modification
to or withdrawal of the Website; and/or
Change the Conditions from time to time, and Your continued use of the Website (or any part thereof)
following such change shall be deemed to be Your acceptance of such change. It is Your responsibility
to check regularly to determine whether the Conditions have been changed. If You do not agree to any
change to the Conditions then You must immediately stop using the Website.

3.5 PRIVACY

We respect Your concerns about privacy. We therefore encourage You to refer to the Privacy Policy of
the Website on an ongoing basis to stay abreast of our most current Privacy Policy practices.

Modify or withdraw, temporarily or permanently, the Website (or any part thereof) with or without
notice to You and confirm that We shall not be liable to You or any third party for any modification
to or withdrawal of the Website; and/or
Change the Conditions from time to time, and Your continued use of the Website (or any part thereof)
following such change shall be deemed to be Your acceptance of such change. It is Your responsibility
to check regularly to determine whether the Conditions have been changed. If You do not agree to any
change to the Conditions then You must immediately stop using the Website.
IV. PAYMENTS

4.1 ORDER ACCEPTANCE

All orders are subject to acceptance in accordance with Our Order Acceptance Policy.
If You have provided Us with a valid e-mail address We will send You an order acknowledgement e-mail
detailing the Products You have ordered. This is not an order confirmation or order acceptance from
Us. Our acceptance of Your order will take place upon dispatch of the Product(s) ordered. On dispatch
of Your order we will send You an order confirmation e-mail. Please refer to the Order Cancellations
section of our Conditions for further information.

Non-acceptance of an order may be a result of one of the following:

The product You ordered being unavailable from stock
Our inability to obtain authorization for payment or a problem receiving Your payment
The identification of a pricing or Product description error
Your failing to meet the eligibility to order criteria as set out in the Conditions
If there are any problems with Your order, You will be contacted by Our web customer services team as
soon as possible.

We reserve the right to reject any offer to purchase by You at any time.

We will take all reasonable care, in so far as it is in Our power to do so, to keep the details of
Your order and payment secure, but in the absence of negligence on Our part We cannot be held liable
for any loss You may suffer if a third party procures unauthorised access to any data You provide.
All Products shown on the Website are subject to availability.

4.2 CONTRACT CREATION AND ELECTRONIC CONTRACTING

The technical steps required to create the contract between You and Us are as follows:
You place the order for Your Product(s) on the Website by clicking the Make Payment on the Payment
page of the checkout process;
You will be guided through the process of placing an order by a series of simple instructions on the
Website;
Your goods will be dispatched according to the delivery option You have selected during the checkout
process on the Website;
We will send You an order acknowledgement e-mail detailing the Products You have ordered. This is not
an order confirmation or order acceptance from Us.
If You do require any information regarding orders You have placed with Us may please Contact Us on
anahcoweb@gmail.com.

4.3 ORDER CANCELLATION & RETURN

Please see our Return Policy for further details on Cancellation & Return.

4.4 PAYMENT

With regard to any contract for the purchase of Products from Our Website the breakup of all prices
and delivery charges are inclusive of VAT/ C.S.T (where applicable) and shipping charges & Local and
International Taxes as set out in the Shipping Details page of the website at the current rates and
are correct at the time of entering Your order onto Our system. The total cost of Your order is the
price of the Products ordered plus local and international taxes as applicable plus delivery charges
as set out in the Delivery section of the Website. Payments can be made by any of the methods listed
below and payment will be debited and cleared from Your account.

Which methods of payment do you accept online?

We accept the following Credit/Debit cards in payment for purchases made online: MasterCard, Visa,
Visa Delta, Maestro and American Express and Net Banking.

You confirm that the credit or debit card that is being used is Yours. All credit and debit cards are
subject to validation checks and authorization by the card issuer. If the issuer of Your payment card
refuses to or does not, for any reason, authorize payment to Us, We will not be liable for any delay
or non-deliver. All payment transactions are subject to Risk Management Clearance test performed by
our third party payment gateway provider.

 

4.5 REFUSAL OF TRANSACTIONNT

With regard to any contract for the purchase of Products from Our Website We reserve the right to
withdraw any Products from the Website at any time and/or remove or edit any materials or content on
the Website. We may refuse to process a transaction for any reason or refuse service to anyone at any
time at Our sole and unfettered discretion. We will notify You if We do not accept Your order. We
will not be liable to You or any third party by reason of:
Our withdrawing any Product from the Website whether or not that Product has been ordered;
removing or editing any materials or content on the Website;
refusing to process a transaction or unwinding or suspending any transaction after processing has
begun.

4.6 ELIGIBILITY TO ORDER

To be eligible to purchase Products on this Website and lawfully enter into and form a contract with
Us under English law You must:

When creating an order provide Your real name, phone number, e-mail address, payment details and other
requested information;
Stipulate a delivery address in India or elsewhere in the world. Please note that PO Box numbers, BFPO
addresses, mail forwarding addresses and temporary residence addresses are not acceptable;
Possess a valid credit or debit card issued by a bank acceptable to Us;
By making an offer to buy a Product, You specifically authorise Us to transmit information (including
any updated information) or to obtain information about You from third parties from time to time,
including but not limited to Your debit or credit card number or credit reports, to authenticate Your
identity, to validate Your debit or credit card, to obtain an initial debit or credit card
authorisation and to authorise individual purchase transactions.

4.7 SHIPPING

To be eligible to purchase Products on this Website and lawfully enter into and form a contract with
Us under English law You must:

V. DISCLAIMER

5.1 The materials on this Website are directed solely at those who understand and appreciate Indian
Fashion, its styling and sizing.

5.2 Given the unpredictability of technology and the online environment, We do not warrant (either
expressly or impliedly) that the function, operation or accessibility of the Website will be
uninterrupted or error-free, that defects will be corrected, or that this Website or the server that
makes it available will be free of viruses or other harmful elements. As a condition to become a
visitor to and a user of the Website, You agree to these Conditions and that access is undertaken at
Your own risk. We shall not be liable for damages of any kind related to Your use of or inability to
access this site. We will not be responsible or liable to You for any loss of content or material
uploaded or transmitted through the Website.

5.3 We have made every effort to display the Products featured on Our Website as accurately as
possible. However, the colors We use, as well as the display and Colour capabilities of Your
particular computer monitor, will greatly affect the colors You actually see on the screen. We cannot
be held responsible for the limitations of technology and cannot guarantee that Your monitor’s display
of any Colour, texture, or detail of actual merchandise will be accurate.

5.4 We endeavor to present the most recent, most accurate, and most reliable information on Our
Website at all times. However, We make no claims to its accuracy, either expressed or implied. There
may be occasions when some of the information featured on Our Website may contain incomplete data,
typographical errors or inaccuracies. Any errors are wholly unintentional and We apologies for any
inconvenience that this might cause. We reserve the right to amend errors, make changes to Our Website
or to update Product information at any time without prior notice and without any liability on Our
part. To the fullest extent permitted by law, We disclaim all warranties, expressed or implied.

5.5 Certain (hypertext) links in this site may lead to other websites which are not under Our control.
When You activate any of these, You will leave the Website and We have no control over and will accept
no responsibility or liability for the content, accuracy or any other aspects of any website that is
not under Our control. The provision of a link is for Your information and convenience only and does
not imply an endorsement of any kind by Us.

5.6 While We take all reasonable care to ensure the integrity of the Website and the accuracy of the
information contained in them We cannot accept any liability to any person for any loss or damage of
any kind (whether or not We ought reasonably to have known of or had been advised of the possibility
of the same) which may arise from the use of the Website or any of the materials or information
contained in them and You use the Website at Your own risk.

5.7 We will take all reasonable care to ensure that all details, descriptions and prices of Products
appearing on the Website are correct at the time when the relevant information was entered onto the
system. Although we aim to keep the Website as up to date as possible, the information including
Product Descriptions appearing on the Website at a particular time may not always reflect the position
exactly at the moment You place an order.

5.8 If You ask Us to include a gift message with any Product ordered through the Website, We will do
our best to ensure that We accurately record your message and send it with the Product. However We
cannot accept any liability for any errors with the message or any failure to enclose the gift message
with the Product. You undertake that any gift message You require Us to send will not be in any way
racist, blasphemous, defamatory or otherwise offensive. We reserve the right to remove said messages
from Our deliveries.

5.9 The Website is provided on an “as is” and “as available” basis without any representation or
endorsement made and We make no warranties of any kind, whether express or implied, in relation to the
Website, or any transaction that may be conducted on or through the Website including but not limited
to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of
completeness, or any implied warranty arising from course of dealing or usage or trade.

5.10 To the fullest extent permissible under applicable law, We disclaim any and all warranties of any
kind, whether express or implied, in relation to the Products.

5.11 We will not be liable, in contract, tort (including, without limitation, negligence), pre-
contract and/or other representations or otherwise out of or in connection with the Conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or
anticipated savings); or
any loss of goodwill or reputation; or
any special or indirect losses suffered or incurred by that party arising out of or in connection with
the provisions of any matter under the Conditions.

5.12 Save in relation to clause 5.13 (liability for death or personal injury) Our liability under any
contract for Products purchased from Us shall be limited to the Product Value of Your order

5.13 We do not guarantee that any product sold on-line will be available in any of our stores or that
the price quoted on-line will match that at any of our stores. If a product you want is sold out on-
line it may be available in store. However, we recommend that you call your nearest store first before
making a special journey to avoid disappointment.

5.14 We shall not be under any liability to You in the event of Our failure, delay or default in
carrying out all or any of Our obligations under these Conditions due in whole or in part to an event
of Force Majeure.

VI. GENERAL

6.1 RESALE OF PRODUCT

You may not sell or re-sell any of the Products or services, and any samples thereof, You receive from
Us.

6.2 UNAUTHORIZED USE OF DOMAIN NAME

From time to time, certain cyber squatters or other unauthorised persons may register in bad faith a
confusingly similar domain name with the intention of taking unfair advantage of Mufti’s reputation
and goodwill. The Credo Brands Marketing Pvt Ltd.’s Website address on the Internet is www.anahco.com.
Any other domain name that appears to represent itself as being anahco.com Website may not be related
to Us and may represent an unlawful infringement of Our rights, reputation and goodwill. We are not
responsible and cannot be held liable to any person for the contents or anything related to these
other unlawful websites purporting to represent the brand ANAH ENTERPRISES.

6.3 INTELLECTUAL PROPERTY

The Trade Marks/Copyrights used on the Website are the registered and unregistered marks
owned/licensed by Credo Brands Marketing Pvt. Ltd. and are its exclusive Intellectual Property Right
protected under the Laws of India and other countries. All other Trade Marks not owned by Us, Our
affiliates, Our partners or Our licensors that appear on the Website are the property of their
respective owners, who may or may not be affiliated with, connected to, or sponsored by Us.
You acknowledge and agree that the material and content contained within the Website is made available
for Your personal non-commercial use only and that You may download such material and content onto
only one computer hard drive for such purpose. Any other use of the material and content of the
Website is strictly prohibited.
You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit,
publish, display, distribute, commercially exploit or create derivative works of such material and
content.

6.4 COMPLIANCE WITH LAWS

This Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all
applicable laws, statutes and regulations regarding the Website and any transactions conducted on or
through Our Website.

6.5 SEVERABILITY

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then
that provision shall be deemed to be severable from the Conditions and shall not affect the validity
and enforceability of any of the remaining provisions of the Conditions.

6.6 THIRD PARTY RIGHTS

It is agreed that any person who is not a party to any Contract between You and Us shall not be
allowed to rely on

6.7 WAIVER

No waiver by Us shall be construed as a waiver of any preceding or succeeding breach of any provision.

6.8 ENTIRE AGREEMENT

You confirm that, in agreeing to accept the Conditions, You have not relied on any representation save
in so far as the same has expressly been made a term of these Conditions and You agree that You shall
have no remedy in respect of any representation. Your Statutory Rights are not affected by these
Conditions.

6.9 LAW

The Conditions and the contract derived therefrom shall be deemed to have concluded in Mumbai, India
and be governed by its Laws and We & You irrevocably submit to the exclusive jurisdiction of the
courts of Mumbai.

 

6.12 QUESTIONS

Questions regarding this Policy should be directed to our Email id: anahcoweb@gmail.com